When Dill G, began to notice cracks in his Savannah, GA home, along with doors and windows out of square, he knew he had a foundation settlement problem and decide to call Lowcountry Basement Systems for help. In this video, he explains how the company quickly and precisely fixed the problem and how he feels about the results. "I was just amazed at how smoothly everything went.", says Dill.
Dill G. of Savannah, GA
Wednesday, November 21st
When Amy M. first moved into her new Savannah, GA home, the first thing she noticed was a strong musty smell all over the house, especially during the rainy season.
Soon enough she began seeing signs of mold growth in one of the closets, and in her son's room.
As a result of breathing in mold spores, her child would need breathing treatments every time he had a cold.
She then called Lowcountry Basement Systems for help and, upon inspection, our system design specialist detected the single source of all Amy's mold problems: the crawl space.
After we sealed and dehumidified the crawl, things improved considerably for Amy and her family. The house now smells fresh, year round and her son hasn't had the need for another breathing treatment ever since.
"I haven't seen mold again and... my son is a lot healthier", says Amy.
Amy M. of Savannah, GA
Monday, October 23rd
Scott N. was doing renovations on his home in Savannah, GA and one of the main concerns were the foundation issues of the home, like sagging floors, rotting joists, and some termite damage.
The bathroom floor was one of the more problematic areas. The floor had sunken down and cracked. The home was built nearly 100 years ago to different standards than today. There was a thick slab of concrete on top of the joists and the tub was cast-iron and weighed about 600 lb. The excessive weight combined with the termite damage and wood rot made it a good choice to have the floor replaced.
The kitchen floor was also sinking due to insufficient support between piers in the crawlspace and the weight of the kitchen appliances & marble countertop.
Scott was happy that he chose Lowcountry Foundation Repair to get the job done!
Scott N. of Savannah, GA
Wednesday, June 30th
Over the years, Angela H. had struggled with serious moisture problems in the crawl space of her Mount Pleasant, SC home. Things got so bad under her house that she had to replace rotten support beams to keep the floors from caving in. Termites and other pests were also a concern, and the enormous dehumidifier installed by another contractor in an attempt to fix the problem caused her energy bills to soar. After calling several companies, she decided to chose Lowcountry Basement Systems because after talking with our system design specialist, she felt confident that we -- as Savannah's pioneers in the crawl space encapsulation technology -- had the best crawl space sealing and dehumidification system money can buy,. Angela is very happy with how her crawl space looks, feels and smells now. "You could live down there!", she says. "I feel that the way you all put it together is awesome, wonderful and I really appreciate it", concludes Angela.
Angela H. of Mount Pleasant, SC
Wednesday, November 1st
Gregg H.'s home in Walterboro, SC had the typical, moisture-ridden, mold-infested, dirt-floored and vented crawl space, that is so prevalent in South Carolina. Afraid that it would eventually compromise his home's structural integrity, Gregg began to search for solutions and after watching a couple of our YouTube videos, he decide to trust Lowcountry Basement Systems with the job. In this video he talks about the experience with the company and the results after we encapsulated and dehumidified the crawl space. "It already reduced the moisture percentage by 20%", says Gregg. "From every point, it's been great to deal with everyone!", he concludes, adding that he will be happy to recommend us to anyone in the area who needs help with crawl space or basement moisture.
Gregg H. of Walterboro, SC
Thursday, July 6th
Bill H. from Hampton, SC has been our customer since 2010, when we helped him resolve some moisture and water intrusion issues in his crawl space.
Bill has been very pleased with the level of customer care he received then, and has been receiving to this day, during service and maintenance calls. Not to mention happy he is with the results.
"I've been very, very pleased with the results. We solved our problem, we don't have any moisture problem, the house smells so much better! Our energy bills had gone down and no mold or mildew. Everything is working real well!", says Bill
Bill H. of Hampton, SC
Friday, April 6th
Judy J. from Beaufort, SC called Lowcountry Basement Systems for help with drainage and humidity issues in her home's crawl space.
She was very impressed with the company, from the first inspection through installation, and she is really happy with the results.
Her crawl space is dry and healthy, even after two major storms: Matthew and Irma. "When a lot of other folks had flooding in the area, it was bone dry!", says Judy
Judy J. of Beaufort, SC
Wednesday, December 20th
The basement in Gerald O.'s Savannah, GA home used to flood constantly. Now thanks to Lowcountry Basement Systems, his basement is completely protected. In October 2016 the basement has been put to the ultimate test: Hurricane Mathew.
"We had Hurricane Mathew, everything worked fine. We were without power for four days. The battery backup worked perfectly. The sump pump was running almost all of the time.", says Gerald
Gerald O. of Savannah, GA
Wednesday, February 8th
Right after purchasing their beautiful home in Savannah, GA Rod S. and his wife discovered some serious mold and wood rot issues that were not detected by the two different inspectors who examined the property during the buying process. Very upset, Rod began to look for a solution over the internet and that is how he found Lowcountry Basement Systems. In this testimonial, Rod talks about the service he received and the results. "I am completely confident that the problem is resolved with this solution and I look forward to having no problems in the future!" says Rod.
Rod S. of Savannah, GA
Tuesday, May 2nd
The floor in Jay S.'s home was sagging and sinking in some areas, to a point where he would get an uncomfortable feeling just by walking around. There was a lot of moisture in the home's crawl space, which overtime ended up compromising the floor structure above it. Jay chose Lowcountry Basement Systems to fix the problem and is happy he did. In this video he speaks about the experience and the results now that he entire floor is leveled and secured. "They made it happen, and I am happy!", says Jay.
Jay S. of Savannah, GA
Tuesday, May 2nd
After a long term tenant left their rental property in Savannah, GA, Nancy K. and her mom inspected the place to find the add-on back porch in very bad shape. There was mold and structural decay causing the floor to sag. After an inspection by one of our technicians, Nancy was convinced that Lowcountry Basement Systems was the right company to fix the porch. In this video she speaks about the experience. The work performed was of such good quality that it made it easy for her to her sell the condo right away. "Everybody is happy. New owner is happy, I'm happy, my mom is happy. It is all good to go", says Nancy.
Nancy K. of Savannah, GA
Wednesday, May 31st
Janet G.'s home in Savannah, GA had a problem with her garage. It would flood every time it rained. Lowcountry Basement Systems solved the problem by installing a drainage system very similar to the one we use in basements, and a sump pump. This way, any incoming water is intercepted before it enters the garage, directed to the sump pump and then discharged into the yard. Janet is very happy with the company, because every time she had a problem they came to perfect the system until the problem was completely solved and to her satisfaction. "Overall, they have been just fabulous!", says Janet.
Janet G. of Savannah, GA
Wednesday, June 14th
When Hurricane Mathew hit the East Coast in September, 2016 Arthur H. and all his neighbors had to evacuate the area. So he secured his home to the best of his ability and left.
When he came back after the storm, while the house was still standing, he did notice that there was something wrong with its foundation. The windows in the front room where sticking and seemed out of square. When Arthur pulled the carpet out, he notice a significant crack on the concrete floor. A clear indication of foundation settlement.
That is when he called Lowcountry Basement Systems for help. In this video he talks about the experience he had with the company.
"All the equipment was top notch, all the process was done the way he (the foreman) told me was gonna be done, and the concerns that I had... no problems whatsoever!", says Arthur.
Arthur H. of Savannah, GA
Tuesday, November 7th
John R. from Savannah, GA had plans to turn this large barn into a house, but while cleaning up the building he realized that the slab foundation was cracked and sinking.
He called Lowcountry Basement Systems for help with helping secure, stabilize and raise the foundation so that no further settlement or structural damage would occur in the future.
In this video he talks about the experience with the company.
"I think Lowcountry Basements is amazing! If you have an issue with a cracked slab or settling building I'd highly recommend you give the team a call", says John.
John R. of Savannah, GA
Tuesday, April 24th
Jeff H.'s home in Bonaire, GA had some serious foundation settlement issues, to the point where cracks were beginning to appear on the concrete. That is when Jeff knew he had to get professional help and began searching for a company to help him fix the problem.
One of the companies he looked in to was Lowcountry Basement Systems, and after having them inspect the property, detect the problem and explain what needed to be done, he decided to hire the company, confident that they would deliver the results he expected.
"They stand behind their work, they have a 25-year warranty and as I got to know them (...) I got a real sense of confidence in this company", explains Jeff.
"The whole time they were here, they were doing super work, getting the job done. It was hard, back-breaking type of labor, and at the same time they cleaned up after themselves. hey did a great job of making sure everything was back the way it was supposed to be, the same way they found it when they started." , concludes Jeff.
Jeff H. of Bonaire, GA
Wednesday, December 14th
Aaron Martin and John Ryan were absolutely wonderful. They were prompt, answered our questions and were aware of the surroundings, keeping the area tidy. Above all, they were the most polite & well-mannered young men we have dealt with in years. They represented your company as if it were their own. You should be proud of them and the service they rendered.
Thomas S. of Orangeburg, SC
Friday, April 22nd
Awesome! Aaron and John did a great job and were very clear in communicating what was going to happen. Aaron asked all of the right questions before work began to ensure that we were on the same page to achieve the desired outcome. One of my best experiences with a service company, ever.
Ashley T. of Charleston, SC
Monday, April 11th
We were referred to you by two different people. Both people gave your company excellent referrals. Very hard workers! Need to give them a pay increase!
Glenn T. of Brunson, SC
Sunday, February 14th
One of the most professional and efficient crews I have ever encountered in 40 years of home ownership. Aaron and John were fantastic. Very professional. I would recommend them highly to anyone; in fact, I've already done so. Rating: A+
Judy J. of Beaufort, SC
Wednesday, April 6th
Aaron and his crew worked extremely hard. There customer service and dedication is a true asset to your company.
Joey S. of Springfield, GA
Tuesday, February 16th
I wish to express my appreciation for the services we have recently received from Lowcountry Basement. All employees my wife and I have dealt with, some in person, some repeatedly by phone, have been bright, articulate, personable, and thoroughly professional. This includes salesman John, Ashley, Amanda, and especially installation team Aaron and John. These two young men worked long hours at a brisk pace to get our job done quickly and well. It is important to add that they too are articulate, polite and efficient. Though I can't judge the technical achievements except by future results, their work appears to have been well done.
A hearty thanks to you all.
James S. of Savannah, GA
Wednesday, February 17th
My experience with your company was top notch and I would use them again. Everybody was so courteous and professional.
Lettie J. of Macon, GA
Wednesday, January 20th
Hard working and professional, A well run and professional company.
Don M. of Macon, GA
Wednesday, November 4th
Excellent communication on what was going on and what to expect during the installation process. Only company considered, educated on the technology and explained the bid components.
John M. of Macon, GA
Monday, May 2nd
I can't express with words how knowledgeable the inspector was and when the installation crew arrived they had all the tools and resources to do the job and were very professional and I am very proud to have met Rob and Steven, two wonderful men, I must say.
Robert N. of Dexter, GA
Friday, April 22nd
Great crew happy enjoying themselves, worked well together. Did great work. I loved your guys great workers!!!
Lenn D. of Warner Robins, GA
Thursday, June 2nd
Ms. Kathy and Mr. Robert Videon;
Thank you so much for the pics we received. We signed all the needed papers so they can immediately disburse what is left due to your company.
Again, a million thanks to all the Low Country Basement family for an exceptional job.
We want to extend a special thanks to these fine LCB Ambassadors:
Mr. Brian Townsel, arrived at our home being courteous, professional and thorough. He was very informative and went through all the details of what we can expect and what his findings were in his inspection. Mr. Brian availed himself by phone and email for any other inquiries we had. Mr. Brian completely went above and beyond the call of duty. At no time did we feel pressure to sign on the dotted line.
Mr. Alex Bruno-Cortes and Erik Spikes, two exceptional young men that were instrumental in creating a client trust relationship with Low Country Basement Company and us.
Mr. Alex, for one, stood out as a passionate brand advocate. He is inspired by where the Low Country Basement Company is headed and he was compelled to share that passion with us by delivering great customer service and interaction. This connected your company’s brand story from the inside out – from Mr. Alex, your employee to us, your consumers. The brand experience was authentic and compelling at every touch point, you’ve created in Mr. Alex a brand ambassador within your own ranks that went beyond 9-5!
And it goes without saying that; Mr. Erik Spikes, was professional, personable, and delivered quality performance through workmanship and communication. This represents a company of integrity and honesty.
Mr. Milton Pate and Tyler Kersey were great to work with friendly, efficient and personable. Mr. Milton communicated everything that was done from beginning to end. High quality workmanship!
Ms. Kathy you are a charm and exceptional in your delivery from start to finish. You are the first welcoming voice that opened the path to experiencing top notch service. And the last to seal that client trust relationship. Hopefully, the CEO can appreciate your exemplary service and dedication to his company.
Finally there is a company out there that cares about their work and the finished product. Five stars quality and kudos to your entire company for having such great LCB Ambassadors representing your company.
This may seem awkward but please pass this letter to your CEO for us. Exceptional work should always be recognized. I will 200% recommend LCB to my friends, neighbors and family because of this awesome experience!
From two gratified consumers;
Maria C. of Byron, GA
Tuesday, April 3rd
Experience was Excellent. Installation crew arrived on time. Was referred to low country and chose them over other company due to inspector.
David W. of Perry, GA
Monday, March 14th
Dear Rob and Nancy,
I would like to take a moment of your time and tell you how impressed we were with Aaron and David who did our crawl space encapsulation. They arrived on time, neat, clean and full of enthusiasm. They had all the answers to my many questions and then went right to work and seemed to enjoy the work they were doing, but more so, doing it together.
The best thing though, was Aaron and David are Army veterans’ and with me being an Air Force veteran we shared many tall tails.
It was a pleasure having them at our home. Thank them for the great job they did and thank you for hiring veterans.
John and Aimee D. of Kathleen, GA
Tuesday, December 5th
I love how professional and personable that you all have been. You all have been very persistent and always follow through. Being personable like you all are, is what I really like about your company because you don't find places like that anymore.