Ms. Kathy and Mr. Robert Videon;
Thank you so much for the pics we received. We signed all the needed papers so they can immediately disburse what is left due to your company.
Again, a million thanks to all the Low Country Basement family for an exceptional job.
We want to extend a special thanks to these fine LCB Ambassadors:
Mr. Brian Townsel, arrived at our home being courteous, professional and thorough. He was very informative and went through all the details of what we can expect and what his findings were in his inspection. Mr. Brian availed himself by phone and email for any other inquiries we had. Mr. Brian completely went above and beyond the call of duty. At no time did we feel pressure to sign on the dotted line.
Mr. Alex Bruno-Cortes and Erik Spikes, two exceptional young men that were instrumental in creating a client trust relationship with Low Country Basement Company and us.
Mr. Alex, for one, stood out as a passionate brand advocate. He is inspired by where the Low Country Basement Company is headed and he was compelled to share that passion with us by delivering great customer service and interaction. This connected your company’s brand story from the inside out – from Mr. Alex, your employee to us, your consumers. The brand experience was authentic and compelling at every touch point, you’ve created in Mr. Alex a brand ambassador within your own ranks that went beyond 9-5!
And it goes without saying that; Mr. Erik Spikes, was professional, personable, and delivered quality performance through workmanship and communication. This represents a company of integrity and honesty.
Mr. Milton Pate and Tyler Kersey were great to work with friendly, efficient and personable. Mr. Milton communicated everything that was done from beginning to end. High quality workmanship!
Ms. Kathy you are a charm and exceptional in your delivery from start to finish. You are the first welcoming voice that opened the path to experiencing top notch service. And the last to seal that client trust relationship. Hopefully, the CEO can appreciate your exemplary service and dedication to his company.
Finally there is a company out there that cares about their work and the finished product. Five stars quality and kudos to your entire company for having such great LCB Ambassadors representing your company.
This may seem awkward but please pass this letter to your CEO for us. Exceptional work should always be recognized. I will 200% recommend LCB to my friends, neighbors and family because of this awesome experience!
From two gratified consumers;